Shipping policy

Shipping Policy

Processing Time: All orders are processed within 1–2 business days (excluding weekends and holidays). You will receive a confirmation email with tracking information once your order has shipped.

Shipping Rates & Delivery: We offer free standard shipping on all orders of $50 or more. Orders under $50 are subject to a shipping rate calculated at checkout based on your location and the shipping method you select.

Standard shipping typically arrives within 3–5 business days after processing.

Domestic Shipping Only At this time, Prime Essentials ships within the United States only. We do not ship to P.O. Boxes or U.S. territories.

Order Tracking: Once your order ships, you'll receive an email with a tracking number. You can use this to monitor your delivery status through the carrier's website.

Lost or Damaged Packages: If your order arrives damaged or is lost in transit, please contact us within 7 days of the expected delivery date at [your support email]. We'll work with you to resolve the issue as quickly as possible.

Questions? Reach out to our support team at [your support email] or through our contact page.